Company _ Dae Dong elevator co.,ltd.
Total solution from installation to maintenance¡¦ customer reliability 'UP' Introducing technical supervising system, meet the customer need with a differentiated service
With the long term depre-ssion of construction busi-ness, there are some opinions that new installation market would be shrunk. But, remodeling market will be expanded because the volume of old elevators are bigger and bigger as time goes on. Now is time for maintenance market. On this, big elevator companies also transform their organization to cope with the demands on maintenance. Also, small-medium companies do the similar activity instead of expanding sales volume. Among these, Dae dong elevator co.,ltd.(CEO Baek seung eun¡¤Jang hyun dong) located in Daegu did outstanding activities. Mr.Baek explained ¡°Nowaday, most small-medium companies have hard time because of the depression of construction business, price competition, revision of related laws and so on. But, we chose improvement of our service quality through the training program for our steps rather than be pessimistic¡±. Human resource is power of company! Dae dong elevator co.,ltd. was founded as subcontractor of Dong yang elevator in 1992. Few years after, they notified the cancellation of contract and independently run the company. From 2002, they contracted with Korea Mitsubishi elevator company on maintenance. They also registered as maintenance company of ThyssenKrupp elevator Korea and take the maintenance of 1,300 units of elevators in Daegu¡¤Kyungbook area. Different from other maintenance companies, the technologies of Dae dong elevator co.,ltd. is based on manufacturing so that they can provide maintenance service on the same site for 10 to 15 years and also carry out remodeling projects. Dae dong elevator co.,ltd. provide fastest service among maintenance company because of training program for steps and technical supervising system. Mr.Baek said ¡°Maintenance companies generally don't know about installation so they have in trouble sometimes. But, my company have total solution from installation to maintenance so we can cope with most problems¡±. Especially, Dae dong elevator co.,ltd. is managed under the motto of "Human resource is power of company". So they signed the contract with Young nam university on the cooperation of research from 2005 and equipped elevator repair facilities, and they dispatch researcher to the site for finding solution. Also, if new model is installed, Dae dong elevator co.,ltd. send steps until they totally know the model then put in the maintenance site Mr.Baek said ¡°This management skill is linked to competitive power of steps. And we are proud ourself because we are best trained persons in maintenance business¡±. One the other hands, Dae dong elevator co.,ltd. marked 2.3 billions KRW total sales. And they expected 20% higher one comparing to last year(For more information contact Dae dong elevator co.,ltd./ by phone +82-53-655-0031).
Reporter _ J.H.Lee(jhlee@liftasia.com)
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